| 181. |
The Pay Cheque Myth
by: Margaret Ntifo
There is a simple reason why most people are not wealthy today! They are looking for the wealth in the wrong places. The pay cheque! Sadly, a large percentage of today’s workforce devote their best efforts at labouring patiently at their jobs in the mistaken hope that wealth will come to them as a by-product in the process. They succeed at becoming skilful at their jobs, which is what they set out... (read more)
• August 2006 •
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| 182. |
10 Tips for Creating a Public Sector Leadership Development Program
by: Marnie Green
The most recent edition of Public Personnel Management, Winter 2004, focused solely on one of the hottest issues facing today’s public sector human resource professionals: workforce and succession planning. During the 2004 IPMA-HR International Training Conference, numerous sessions focused on the growing need to implement workforce and succession planning systems in order to address the mass exod... (read more)
• August 2006 •
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| 183. |
When Should You Fire a Cleaning Customer?
by: Steve Hanson
Years ago the phrase was coined, "The customer is always right." But this is not always a true statement, and keeping extremely demanding or troublesome customers may be biting into your profits. When you first started your cleaning business you were no doubt eager to get any paying customer you could get to sign on. But do you have customers whose phone calls you don't want to answer? Or are t... (read more)
• August 2006 •
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| 184. |
The Winning Employee-Customer Link
by: Dr. Jan Stringer, Ph.D.
In recent years, many in the academic and popular business press have grabbed hold of a very intuitive realization: positive work attitudes and greater commitment and loyalty among employees all feed directly into greater customer satisfaction and loyalty. Why? There are several important reasons. First, when top management advocates the importance of focusing on customer needs and wants, it will ... (read more)
• August 2006 •
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| 185. |
Root Cause Analyses
by: Dr. Jan Stringer, Ph.D.
The sole purpose of the root cause analyses is to identify the smallest number of issues that can be shown to drive, control, or predict the largest number of issues within an organization. Few survey research firms have the capability of determining an organization's root causes because the capability stems from an intimate understanding of psychological research and higher order statistics, a... (read more)
• August 2006 •
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| 186. |
Difficult People: Dealing with Difficult People 101
by: Colleen Kettenhofen
”An overburdened overstretched executive is the best executive, because he or she doesn’t have the time to meddle, to deal in trivia, to bother people.” Jack Welch Dealing with difficult people can make your life and your job miserable. Beyond a point, you cannot control difficult people. You can only control how you react to them. If these difficult people consistently anger or intimidate you, or... (read more)
• August 2006 •
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| 187. |
So You Thought You Wouldn't Have To Deal With Creditors After Bankruptcy...Wrong!
by: Ed Jeffry And Luke Currier
One of the biggest challenges that people encounter after discharging a bankruptcy is the cleaning up of their credit report. The challenge is one of communication. The credit bureaus only report that which they are told to report from creditors. They don’t discriminate one way or the other. They take the information that is given to them and put it on a credit report. From that reported informati... (read more)
• August 2006 •
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| 188. |
Bankruptcy No Longer Means - No Mortgage
by: Ed Jeffry And Luke Currier
In the past, traditional mortgage lenders have automatically rejected people who had declared personal bankruptcy. Many potential home-buyers or exiting homeowners felt they must wait at least seven to ten years after a bankruptcy to be eligible for financing. This is a common misconception. While some people declaring bankruptcy have had trouble managing their money, a larger number of those decl... (read more)
• August 2006 •
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| 189. |
Spreads In Forex
by: ActionForex.com
What is a spread? In margin forex trading, there are two prices for each currency pair, a "bid" (or sell) price and an "ask" (or buy) price. The bid price is the rate at which traders can sell to the executing firm, while the ask price is the rate at which traders can buy from the executing firm. For example, when you see the price quote of EUR/USD is 1.2881/1.2884 as in the above picture, the b... (read more)
• August 2006 •
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| 190. |
Margin In Forex Trading
by: ActionForex.com
What is Margin? Margin is the amount of equity that must be maintained in a trading account to keep a position open. It acts as a good faith deposit by the trader to ensure against trading losses. A margin account allows customers to open positions with higher value than the amount of funds they have deposited in their account. Trading a margin account is also described as trading on a leveraged... (read more)
• August 2006 •
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